FREQUENTLY ASKED QUESTIONS
Can I customize my own neon?
How long does production take?
7-10 days depending on the design. Oversized designs require more time.
What colors are available?
Orange, yellow, red, green, magenta, lilac, light blue, dark blue, white
WHAT ARE THE FRAMING OPTIONS?
Directly on the wall (wires will be visible)
Alucobond (wire are hidden in the alucobond frame)
Acrylic (box or frame)
Directly on the wall with an acrylic protective frame covering the neon
Wood, Metal, Mirror
What is the lifespan of a neon?
Neon signs live a long and healthy life.
Are the neons portable?
They are portable only if mounted on a frame.
Do you ship worldwide?
Yes we do ship to most countries, excluding the US!
HOW MUCH DOES SHIPPING COST?
It depends on the size of the piece.
DO YOUR PRODUCTS WORK WITH UK VOLTAGE?
What happens if damage is caused to the piece after delivery or installation?
We are not responsible for any physical damage that is caused to the piece after we deliver and install.
However, if there is an electrical or technical issue with the piece, we will be more than happy to fix it.
Does the price include delivery and installation?
Yes! (for AMMAN only).
What payment methods do you accept?
Cash, checks, bank transfer, Western Union (if none of the others work).
Do you do special gift packaging?
Can I have a dimmer with my neon?